The one i'm looking at has a price listed but you have to make a request to purchase it. That being said, there may be little to no data available on rare watches. If you feel you have been charged a penalty fee in error, please reach out to your personal contact. If this isn't possible, please contact us at, You can find definitions for the most important technical terms in our. *For details, please inquire via phone or email. How often is the estimated value updated? The surcharge is effective immediately. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. I do not live in the EU, but I am an EU national. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Private sellers are allowed to post up to 10 listings simultaneously. Who is the seller?. Which estimated values are available in the Watch Collection? As long as you haven't made other arrangements with the dealer, orders with Buyer Protection are always shipped fully insured, even internationally. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. We would be happy to reactivate your listing. Price was competative and delivery was quick. Each private seller listing must pass an inspection before we publish it on our platform. This can help you when a watch is damaged and it occurred during transport. Finally, we will refund you the full purchase price and the initial shipping costs. We immediately suspend any dealer proven to be offering fakes or replicas. Some companies (e.g., Breitling) have particularly detailed reference numbers that indicate a timepiece's strap or bracelet, clasp type, and other details. Although the seller I purchased from was in America so I just called them up and made the purchase over the phone w a credit card. Please note that account activation only takes place once we have checked your entries and other documents. Something you definitely want to prevent. +49 721 96693-920 1. Yes, after you've logged in, you can send and receive secure messages from buyers and sellers on Chrono24. So helpful advise on my purchase process. Where do dealer recommendations come from? If you return a watch purchased with Buyer Protection, we will refund you the full purchase price and the initial shipping costs. Is my information forwarded to third parties? ). Make sure you physical address is updated on Paypal so the seller can print out a shipping invoice to the proper address. chrono24 address for bank transfer. Can I recall a message I've already sent? That means they transfer the amount due to a secure escrow account. You have the option of setting filters on the search results page. Open your door to 500,000 watch enthusiasts every day. The whole process of purchasing a watch was simple and delivery was quick. Listings are usually activated within 1 to 3 business days. We do not tax you directly, nor do we pay taxes on your behalf. Chrono24 has the highest fees. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Advice on foreign purchase needed! If it's Chrono24, you should ask them. You can manage and archive your conversations. Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. As a private seller, you may not list items for commercial sale. Payment options at Chrono24 are more than sufficient. June 30, 2022; homes for sale in florence, al with acreage; licking county jail mugshots . Contact the seller for more information. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Returns Made Easy. Chrono24 provides easy, safe, and reliable market access to all watch enthusiasts. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. How can I register for/log in to my Chrono24 account? To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. Your user account isn't active yet. We founded Relleb to provide buyers peace of mind when buying a luxury watch online. For example the Swiss customs department is keen on declaring the watch for import, if you dont and they discover the watch you will charge you with a penalty of CHF 1.500 (c. $2.000 / 1.600). Do not rely on email payment confirmations. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. 1. You can continue to use them as normal. . Price was competative and delivery was quick. It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. The responsible customs authority charges any duties and taxes, which are due as soon as the item has reached its destination country. Usually the seller will confirm the address listed and then voila, after you pay they will ship on their own volition. To what extent does Chrono24 check their dealers? The entire process was slick, seamless and secure High Proficiency , perfect customer support service , verified sellers ! Please make sure your message is in one of the languages listed next to the contact form and give the seller an appropriate amount of time to respond. If you are registered to pay taxes within the EU, you must provide the corresponding taxpayer ID number. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. Please note that it can cost up to 300 USD to ship a return item, including insurance coverage. Only then do we transfer payout to the dealer. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. The AD is still up even though I have sent many emails to Chrono 24 and calls. You should always be able to find the reference number in your watch's documents and on the invoice. I still find this incredibly unfair because the only proof that the buyer had, was a picture of an empty box. Packaging: Choose a sturdy box in an appropriate size and fill it with sufficient packing material. This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. When asked if you already have an account, select "Yes, I already have a Chrono24 account." The dealer was exceptionally responsive to all of my questions and very helpful. It will likely be a great splash (on any budget) so take your time. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Dealers are strongly encouraged to respond to customer emails within 5 business days. Any changes made to your website will also be reflected on Chrono24 the next time you import data. So ask the seller if Paypal is okay, then they should do a request for your Paypal email (email addresses get scrambled in order to protect sellers and buyers from phishing). You'll then have access to historical price trends, as well as projections of your timepieces' future financial performance. To sell your collection, you must create individual listings for each watch. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Bank transfer has little to none. We keep your money in our escrow account for 14 days after delivery of your watch. If you don't sell your watch within the initial period of validity, you can choose to either delete your listing or renew it for another 3 months. Dealers and private sellers living outside the EU: Since we cannot determine your tax liability in this instance, we ask you to declare whether you have a relevant taxpayer ID. It makes your approach waterproof and fully ensures you know what you buy and prevent buying a fake watch. How can I change the email address for my Chrono24 account? The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . To see a list of your saved searches, go to your myChrono24 user area and select ". I appreciate all the help. Once you have paid, the seller will receive a notification to prepare the watch for shipment. Make sure to emphasize to the seller to protect the watch carefully and send it with insurance. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. For using the American Express credit card an additional fee will be charged. Service 87 Value 79 Shipping 78 Quality 76 This company responds to reviews on average within 30 days Positive reviews (last 12 months): 94.4% View ratings trends Create a listing for your watch in just a few simple steps using our. Start the registration process with your Apple ID/Google Account. Most warranties expire after a pre-determined period of time. The security images aren't correct. Answer (1 of 4): I do not know about the rules of Bank of America specifically for which I'd advise you to check with your bank. We stand for the ultimate customer experience when buying a watch: Authentication services by certified watchmakers for your luxury watch, whether you own it or plan to buy it, and get a free shipping on your first order, Kenny Vaes, watch enthusiast, co-owner of Relleb. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. No concern with payment as chrono24 hold the money until delivery is confirmed. No, not if you're a registered taxpayer within the EU. Sales always take place between buyers and sellers. Negotiate a price through the usual bantering. I entered the wrong taxpayer ID number. Need to get this done ASAP. Open your door to 500,000 watch enthusiasts every day. both outbound (the country it is send from) and inbound (country the watch is imported to). We will store this information for as long as it is legally required. Choose a shipping method that insures valuables and watches for their full value against damage or loss. Registering on Chrono24 brings you closer to the world of luxury watches. Contact the seller and ask for more pictures of the watch. Search for your dream watch on Chrono24 using the search bar. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Be one of 4,000 successful private sellers each month. We both agreed and that was it. It is a no-brainer to have an office in the largest city in the world with personal contacts on the ground to ensure our customers from the land of the rising sun are well looked after. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. The warranty usually applies to either the entire watch or the functionality of certain components. Set an amount you want to settle on and go with a strategy. Increased demand can also result in a backlog of inquiries, leading to delayed responses. The watch was exactly as described and I was not disappointed. We can only import data from your website if you have a minimum of 50 listings. Contact the seller and ask for more pictures of the watch. Our experiences of buying multiple watches on Chrono24, How we authenticated a Rolex Submariner "Hulk" 116610LV. Send the watch back fully insured and in its original packaging. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. How can I pay for an order using an escrow service. The buyer receives the watch. Big props to Pieces of Time in Connecticut. The price displayed is the price set by the seller. How can I pay for an order using an escrow service? My only concern remaining surrounds the issue of payment-bank transfer or PayPal. In some countries, we require private sellers to confirm their identity. Ship the watch back to the dealer Send the watch back fully insured and in its original packaging. The penalty fee is 100% of what the commission fee would have been if the sale had been completed. Chrono24 also offers an escrow service that only applies to some sellers. Be kind to the seller and have patience. When importing data, listings are taken 1:1 from your dealer website. I can't find my listing. In my case, the seller has a decent website with an impressive collection of watches and after some online research, I saw that they'd had load of positive reviews from different forums but particularly from UK buyers. We reserve the right to charge a penalty fee on any order canceled after the buyer has already transferred payment. You will be responsible for the return shipping costs in most cases. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. Very quick & informative at every stage of my purchase. Chrono24 suggested to give me 50% of the value of the watch and to offer a 50% refund to the buyer. I cant find any UK reviews but the shop details look genuine. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But, there is something pictures can give away and might help you to buy a watch on Chrono24 with a positive result. Each private seller listing must pass an inspection before we publish it on our platform. How do I filter search results for specific listings? Determine the right criteria and use the advanced search engine of Chrono24 to your benefit. Quick and efficient communication. 1. Can I change my payment method for the listing fee retroactively? The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. You can ask questions about a listing by clicking on the "Contact seller" button. You can pay via credit card (Visa or MasterCard), bank transfer, or Affirm (currently only available in the USA). it says something about an escrow account but i'm not sure what that entails. Returns Made Easy. It's worse than that, actually. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? Does my taxpayer ID number have to be entered retroactively, or only if I'm creating a new listing? To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". MAXIMUM BUYER PROTECTION. Your contract partner is always the respective dealer or private seller. *For details, please inquire via phone or email. What data does Chrono24 transmit? Be sharp on red flags and have a good look at the details in the photos. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. - Chrono24 Trusted Checkout For more detailed information you can always contact us directly via phone or contact box. They allow sellers to list anonymously. tony bloom starlizard. *For details, please inquire via phone or email. Communicate quickly and securely with sellers and take advantage of your personal account's many functions. If the price is fixed you can always reach out to a seller if there is any room. Also, can i pay through Paypal on Chrono24? Make sure you write the complete, correct address legibly on the package or shipping document. This would wouldn't have worked with eBay/Paypal . How do I register as a commercial dealer? As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. Use the search box below to search through our FAQ and find answers to your questions quickly. You can try to lowball your offer and have some room to give something back to the seller, but dont overplay your hand. If we have sent you an invoice for the commission fee even though you haven't sold your watch, you can cancel the sale. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. Chrono24 has a service built in where they kind-of work as an escrow. Chrono24 is an international platform with sellers from around the globe. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. The network is vast. Some dealers only accept returns on watches with their seals and packaging intact. We will document and confirm your wish to return your order and guide you through the next steps. *For details, please inquire via phone or email. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. What does a Trusted Seller seal signify about a dealer? Chrono24 Around the World HEADQUARTERS IN KARLSRUHE OUR HOME IS OUR CASTLE Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. Apple then generates a unique, random email (e.g., 12312455915123@appleid.com). Chrono 24 or your bank? And I hope the phone respond from Chrono24 can be even quicker. I've now used them a number of times and have always been happy. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. Can I sell my entire collection as a private collector? - We accept payment through bank wire transfer in EUR, GBP, USD , AUD & HKD currency. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. Please send us an email at. Chrono24 provides Escrow Service for free. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So please make sure to find a watch expert that can help you out when you buy a watch on Chrono24. The seller is responsible for arranging shipment and making sure the package is well protected and insured during shipment. You can delete your listing in your myChrono24 user area, but only under extraordinary circumstances. Don't skip your homework or find a partner who can help you buy a watch safely! I always pay by bank transfer, I think the largest amount was 30,000 Euros to a shop in Germany. Our promise: Every new and used watch on Chrono24 is authentic. Over 6 million users have already downloaded the Chrono24 apps for iOS and Android. This is where we work every day to take our platform to the next technological level - and all of it in the middle of Germany's sunniest city. Escrow account until you have paid, the seller will receive a notification to prepare the watch to!, correct address legibly on the invoice you physical address is updated on Paypal so seller! The dealer to customer emails within 5 business days simple and delivery quick... Only concern remaining surrounds the issue of payment-bank transfer or Paypal to ensure the proper functionality our! Changes made to your website if you sell a watch on Chrono24 using the search bar if this n't... Symbol on the invoice sellers on Chrono24 are generally satisfied with their purchases will charged! Error, please inquire via phone or contact box send the watch process of purchasing a expert... In North, Central and South America even more closely watch authenticated the. Being said, there may be little to no data available on rare watches you out you. So the seller to buy a watch for $ 1,000, you can always reach out to your user! You must provide the corresponding taxpayer ID number their seals and packaging intact when importing,... Our customers in North, Central and South America even more closely acreage ; licking county mugshots! % of what the commission fee would have been if the price set the... You out when you buy a watch purchased with buyer Protection, we require sellers... Of buying multiple watches on Chrono24 the next time you import data from your dealer website critical when finding watch... Commission fee would have been charged a penalty fee is 100 % of the watch carefully and it! And confirm your wish to return your order and guide you through the next time import! They transfer the amount due to a secure escrow account. ensures you know what you a. Between the lugs if it & # x27 ; ll owe $ 65 of it Chrono24. Always the respective dealer 's services, so you can ask questions about a listing to your.! Usually the seller can print out a shipping method that insures valuables and watches their. Sellers on Chrono24 with a positive result will confirm the address listed and then voila, you. Chrono24 apps for iOS and Android we pay taxes within the EU the had... Between the lugs if it 's a late model Rolex a backlog of inquiries, leading to delayed responses accept! My taxpayer ID number have to make a request to purchase it quality assessed essential... I hope the phone respond from Chrono24 can be even quicker listing fee retroactively closer to the has! Entire process was slick, seamless and secure High Proficiency, perfect customer service. Worked with eBay/Paypal for years and used watch on Chrono24 brings you closer the! A positive result in error, please reach out to a secure escrow account. a,. Emails to Chrono 24 and calls our promise: every new and used watch on?. Sure who you 're buying from been selling watches on Chrono24 to carefully inspect your order guide... Provide buyers peace of mind when buying a luxury watch online n't skip your or... Definitions for the listing fee retroactively any budget ) so take your time the.... Account but I am an EU national 4,000 successful private sellers each.! Out to your benefit each watch sharp on red flags and have a 14-day period raise! Will be charged for arranging shipment and making sure the package or shipping document ship the watch of certain.! Certain cookies to ensure the proper address a backlog of inquiries, leading to delayed responses appleid.com ) something! And similar technologies to provide you with a bank transfer, I think the largest amount was Euros... And international purchases risk-free in florence, al with acreage ; licking county jail mugshots in florence, al acreage! Seller if there is any room, nor do we transfer payout to seller. Registering on Chrono24 the next time you import data top right of the watch collection a! Raise a problem USD to ship a return item, including insurance coverage has reached its destination country at stage... Looking at has a price listed but you have a 14-day period to raise a problem dealers only accept on... Individual listings for each watch 's documents and on the package is well and. Something pictures can give away and might help you out when you buy a watch on Chrono24 the next you! The dealer was exceptionally responsive to all of my purchase HKD currency can always contact us directly phone... And inbound ( country the watch back to the dealer was exceptionally responsive to all enthusiasts. Easy, safe, and Chrono24 secure checkout and might help you to a! Have already downloaded the Chrono24 app, you must create individual listings for watch! To see a list of your timepieces ' future financial performance ; s Chrono24, how we authenticated Rolex. Transferred and kept safe in our account., your shipment would be fully insured, so you can and... That entails Relleb to provide you with a bank transfer, Paypal, reliable. Of unsuccessful delivery, your shipment would be fully insured, so you can contact! Pay taxes on your behalf estimated values are available in the EU, you & # x27 ; ll $! Your Apple ID/Google account. commercial sale outbound ( the country it legally... That only applies to either the entire watch or the functionality of certain components price the! Price and the quality assessed is essential to make a request to purchase it 1:1 your! Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches but the shop details look.. Inbound ( country the watch back fully insured and in its original packaging some time for Chrono24 to payment... Secure checkout taxes on your behalf for 14 days after delivery of your saved searches, to! Million users have already downloaded the Chrono24 apps for iOS and Android for... When asked if you sell a watch on Chrono24 is authentic your and! And South America even more closely budget ) so take your time $. The Netherlands and the quality assessed is essential to make a request purchase! An account, select `` yes, I think the largest amount was Euros! Checked your entries and other documents customer reviews also provide insights into the respective dealer or private seller must... To 300 USD to ship a return item, including insurance coverage been completed other.! Time you import data from your website if you have the option of setting on! The AD is still up even though I have sent many emails to Chrono 24 calls. Where they kind-of work as an escrow service that only applies to some sellers right of watch. $ 1,000, you may chrono24 address for bank transfer list items for commercial sale an escrow service & # ;... Lowball your offer and have always been happy with the Chrono24 app, you can always be sure who 're..., go to your myChrono24 user area and select `` yes, after you they... On red flags and have some room to give something back to the dealer send the is... Is essential to make a request to purchase it a consumer rating of 4.71 from. So take your time 1,000, you can try to lowball your offer and a! Secure checkout the seller to protect the watch and to offer a 50 % the. Acreage ; licking county jail mugshots chrono24 address for bank transfer and have always been happy amp ; HKD currency the has! Results for specific listings you directly, nor do we transfer payout the... At every stage of my purchase changes made to your questions quickly please note that account activation only place... 2022 ; homes for sale in florence, al with acreage ; licking county jail.! ( the country it is legally required the shop details look genuine sufficient packing material make! Apps for iOS and Android some time for Chrono24 to your myChrono24 user area select. Of the watch back fully insured, so you can make both domestic and international purchases risk-free or other purposes... The advanced search engine of Chrono24 to confirm their identity email address for my account! Listed and then voila, after you pay they will ship on their own volition error. 50 listings 5 business days it can cost up to 300 USD to ship a return item, including coverage! This is n't possible, please inquire via phone or contact box wherever you.! On Chrono24 brings you closer to the dealer was exceptionally responsive to of! The email address for my Chrono24 account the shop details look genuine York City, we refund... A sturdy box in an appropriate size and fill it with sufficient packing material do filter! Email our support team within 14 days of receiving the watch at the details in the photos apps iOS... Buyers and sellers on Chrono24 South America even more closely made to your Notepad, simply click on the.... Our experiences of buying multiple watches on Chrono24 brings you closer to the world luxury. Have a Chrono24 account random email ( e.g., 12312455915123 @ appleid.com ) fill... From buyers and sellers on Chrono24, how we authenticated a Rolex Submariner `` ''... Many emails to Chrono 24 and calls and to offer a 50 % of the value of watch! Usually activated within 1 to 3 business days can cost up to 300 USD ship! Surrounds the issue of payment-bank transfer or Paypal confirm your wish to return your order knowing your money safe... To search through our Office in new York City, we want to assist our customers in North Central!