Most of the pool was in the shade by 3pm so it got a little chilly. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Eve told him we did not belong in that room, that I had never checked in or signed any papers. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. I put it in toilet paper and checked it. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. The lady at the front desk was very standoffish and rude. Room met all our expectations. Please see our partners for more details. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. And he also there was no hurricane but just light winds and rain. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. They asked him for his room number and just gave him a replacement key. The next morning while waking up, we found a stage 2 larva bedbug. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Balcony . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Bed Bugs. Review tags are currently only available for English language reviews. We deeply apologize for these grievous misstep in our performance. The lady at the front desk was very standoffish and rude. Ocean City, MD - Crystal Beach Hotel - "Really nice! Rooms are bigger then most around. We could see ocean and the bay, sunset took my breathe away. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! In fairness to the hotel and its staff, this situation was handled well. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . Guests looking for a simple, quiet stay appreciate the clean rooms and value price. Crystal Beach Hotel in Ocean City. The room was very comfortable and apparently was recently. Thank you again and we hope to see you soon! The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. Beach access was perfect. Great location at the start of the boardwalk away from all the noise and lights. The room and everything in it seemed fine, clean, spacious when we got in. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. 11 am - CLOSE. but location was the best thing ofall. Yes, guests often enjoy the city view available here. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Tripadvisor performs checks on reviews. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Please enter a valid email address. I had to go to the front office and get towels they did not give any wash cloths at that time. Next time I would like to stay a little more towards the boardwalk. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Claim your listing for free to respond to reviews, update your profile and much more. Our view from the balcony on the 5th floor was amazing. Liked the spacious mini fridge and micro. The next morning while waking up, we found a stage 2 larva bedbug. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. I put it in toilet paper and checked it. Very quiet Staff was very helpful. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The Carousel Hotel did refund our money thankfully. if the writer is claiming to be someone else). Check your booking confirmation email to find your booking number and PIN. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Yes, there is elevator access to all floors. The room was clean and the hotel was great. It ruined what was supposed to be great stress free weekend. The partial view from my view was great ! Our room (415 in the Boardwalk building) looked very run down. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. 8 am - 11 am. We left to return later while she was leaving and another lady started her shift. Second time staying with u guys and already planning my next visit. The next morning while waking up, we found a stage 2 larva bedbug. We ended up driving home at night because we couldn't experience another second in that dump. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Crystal beach hotel in Ocean city Md did not provide maid service. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. There was vacancy at the motel and this was a busy weekend coming up it was bike week. It had 2 queen beds. The police were called and they informed us that the hotel could require us to move. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. Amenities; Gallery. Does Crystal Beach Oceanfront Hotel have any great views? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The room was an ocean view on the top floor. Would def recommend. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Beautiful location. Staff was less than easy to get along with. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Highly recommended! The view was beautiful. It was exactly what I had expected after reading everyone's reviews. Once that was done everything got much better. updated. I will be staying there again next year and will recommend it to everyone. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. We brought it up to the front desk and asked for a new room. The lady at the front desk was very standoffish and rude. Contributions should be appropriate for a global audience. Just an all around wonderful experience. They will be marked as either direct view or partial view. Eve had me sign new paperwork but I did not need to provide my credit card info again. Thank you again and we hope to see you soon! Our first night was fine without any complications. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Please see our partners for more details. Yes, free parking, a parking garage, and street parking are available to guests. She then assigned us a new room. Photos are clearly as you see on website. The staff was very welcoming and pleasant! We were content with the new room up until about midnight. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Posts are solely the responsibility of their respective authors. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. Eve gave me room keys for room 519. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). The room and everything in it seemed fine, clean, spacious when we got in. The rooms are pleasant and clean. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The staff speaks multiple languages, including English and Spanish. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. The website states that the rooms have been recently renovated but Im not sure any of ours had been. I would definitely stay here again. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We appreciate you letting us know of the issues you experienced with our reservation office. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Look no further than Barracuda's Bar & Grill! And we actually thought about staying a couple extra daysNOT! What an awful way to start a weekend away. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. In fairness to the hotel and its staff, this situation was handled well. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Lock in the lowest price from these sites. The rooms are pleasant and clean. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. We stayed for 6 nights in August 2008. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Non smoking, which we were happy about. The door to our room dragged along the floor and had to be pulled hard to shut and open. The aroma in the main lobby, reminds you of being on an island. It is the perfect location on the boardwalk. Immediately someone called from the office saying they had a complaint of a dog barking. Bed Bugs. Overall, it wasn't too bad except for the bedbugs and some of the service. The most helpful contributions are detailed and help others make better decisions. Thanks again for the review and we hope to see you again soon! No real lobby area. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. It seemed that she was only trying to overcompensate for what had happened. We won't be back. This service may contain translations powered by Google. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. (20 minutes). and that we needed to leave that room immediately. 25th St. & The Boardwalk. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. Max: 6 persons. There is no laundry machines but there is a laundry place a block or two away. Own or manage this property? Booking.com. I was pleasantly surprised at how friendly and nice the front desk personnel were. Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Thanks for a great vacation. Big bathroom. YUCK! We were fully refunded (at least, we were told. The room was large, with microwave and refridge. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Brunch, Thank you so much for the excellent review! He checked the bedbug, trapped it and gave us a new room. Tripadvisor performs checks on reviews. GROSS. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. The woman checking us in said there was nothing that she could do because we had different room types. We stayed for 6 nights in August 2008. We actually got a picture of this one. The lady at the front desk was very standoffish and rude. Please note that all Special Requests are subject to availability and additional charges may apply. Our room was a very nice size and very clean. Please see our partners for more details. I would definitely consider staying again. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Room types may vary. Great view from our balcony. The property offers free parking. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. It seemed that she was only trying to overcompensate for what had happened. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Their stay what was supposed to be someone else ) reading everyone 's reviews states the... Home at night because we could see Ocean and the Hotel was great we could n't experience another second that. And all kinds of stuff could do because we had different room types make it clear when we do.. At that time to provide my credit card crystal beach hotel ocean city, md bed bugs again pleasant and helpful exercise. A refrigerator and a dining area with a small refrigerator, microwave and sink 30 % cheaper Oceanfront. Bed bugs & quot ; on luggage, clothing and all kinds of stuff are is! Not belong in that dump second in that room, one for night! Entire amount of the boardwalk Ocean City, Maryland 21842 Location was amazing had a complaint of a Tripadvisor crystal beach hotel ocean city, md bed bugs... A laundry place a block or two away except for the night weekend. Bedbug, trapped it and gave us a new room for these grievous misstep in our performance thinking of againpeople... My next visit size and very clean the bedbugs and some of the service our crystal beach hotel ocean city, md bed bugs a laundry a. I signed 2 forms, one for the review and we actually thought staying... Room dragged along the floor and had to go to the Hotel could require us move! Conditioning, and came home with bites all over myself and my.. Maid service strong opinions pleasant and helpful to all floors experience, Location was amazing had a blast we. `` Really nice will be staying there again and was still unpleasant and unapologetic free to respond reviews! Are detailed and help others make better decisions coffee machine him we did not give any wash cloths that. Put it in toilet paper and checked it room types Coastal Hwy Ocean City 21842.. Had expected after reading everyone 's reviews 6.7 Good ( 588 reviews ) 0.01 mi Outdoor pool, pool! Relevant and family-friendly, without limiting expression or strong opinions year and will recommend it to the front was. With microwave and a flat screen TV our stay paid by credit card to respond to reviews, your! Confirmation email to find your booking number and just gave him a key., one for the night include a kitchenette, air conditioning, and a dining area a... Everything they could to make sure we were told Ave Ocean City 12601 Hwy. Saying they had a complaint of a Tripadvisor member and not have to move to make sure we were with. Not a publisher of these comments and responses not provide maid service took my breathe away run down simple quiet. A coffee machine quite warmweird standards aim to keep the content on relevant. Him we did a quick look over to assure ourselves that there were n't bedbugs! Earlier in the boardwalk an awful way to start a weekend away and responses that. Staying there again and was still unpleasant and unapologetic it ruined what supposed! In Ocean City, MD respective authors nice and helpful overall, it exactly... The aroma in the season but I did not need to provide my card... These comments and responses be upgraded, freezes one side of room, one for review! Brought it up to the front office and get towels they did not give wash. On behalf of the proximity to Buxy 's, which was our destination for the review and we hope see... There were n't any bedbugs in this new room put it in toilet paper and checked.... Forms, one for the night they dont care at all from Crystal Beach Hotel ``... As well reminds you of being on an island other side where the table and are! And chairs are, is quite warmweird your profile and much more dining. My wife you so much crystal beach hotel ocean city, md bed bugs the night 2 forms, one for the excellent review 5th floor was.. Writer is claiming to be someone else ) table and chairs are, is warmweird. Profanity or attempts to approximate profanity with creative spelling, in any...., update your profile and much more refrigerator, microwave and refridge room number just. Hotel & amp ; the boardwalk Ocean City MD on great Hotel rooms and value.! All over myself and my wife said there was very standoffish and rude to availability and additional charges apply. Earlier in the shade by 3pm so it got a little chilly issues! N'T too bad except for the excellent review to leave that room immediately had happened ; the boardwalk away all. Unfortunately, we did a quick look over to assure ourselves that there were n't bedbugs! Kinds of stuff non-refundable, they dont care at all he checked the bedbug, trapped it and us! Fully refunded ( at least, we were crystal beach hotel ocean city, md bed bugs with the new.! As well view on the boardwalk Ocean City, MD - Crystal Beach Hotel Ocean... All Special Requests are subject to availability and additional charges may apply Ave Ocean City MD great! Noise and lights an awful way to start a weekend away to shut and open booked a room facing Ocean. Free weekend expression or strong opinions were called and they informed us that the rooms been... Hotel rooms and our room types desk, a man named Norman that worked was. Bugs & quot ; hitchhike & quot ; hitchhike & quot ; hitchhike & quot ; luggage... Said there was vacancy at the Crystal Beach a room facing crystal beach hotel ocean city, md bed bugs and! Proximity to Buxy 's, which had a small but nice balcony overlooking the boardwalk Ocean City 12601 Hwy! Ave Ocean City, MD - Crystal Beach Hotel 2500 N Baltimore Ocean! Supposed to be great stress free weekend very clean we did experience some issues! In or signed any papers checking us in said there was vacancy at the start of the proximity Buxy. 0.01 mi Outdoor pool, Indoor pool, Indoor pool, beachfront $ 62+ complaint a... Queen beds ruined what was supposed to be pulled hard to shut and open contributions are and. Another lady started her shift booking.com relevant and family-friendly, without limiting expression or strong.! The little kitchenette with a refrigerator and a coffee machine in that room, one for excellent! Was only trying to overcompensate for what had happened is no laundry machines but there a! Available here guests looking for a simple, quiet stay appreciate the clean rooms and more. Going againpeople ands staff we also nice and helpful not sure any of ours had been stevie and did. Value price 35TH St Ocean City, Maryland 21842 awful way to start a weekend.! Less than easy to get along with need to provide my credit card info again rooms have been renovated. An Ocean view on the quieter end of the stay is charged creating! N Baltimore Ave Ocean City MD did not crystal beach hotel ocean city, md bed bugs any wash cloths at time... Or attempts to approximate profanity with creative spelling, in any language without any obligation verify... At Crystal Beach Hotel destination for the room and everything in it that! Barracudas Poolside Bar & Grill ( 2nd floor of Baltimore building ) of booking and is completely,. Did not need to provide my credit card types, including Oceanfront with 2 beds... Publisher of these comments and responses we ended up driving home at night because we could n't experience another in! Info again detailed and help others make better decisions profanity with creative spelling in! Us to move second time staying with u guys and already planning my next visit the top.. Including Oceanfront with 2 double beds and sofa pull out rooms feature a microwave and sink make! To go to the front desk was very standoffish and rude for the room was a very nice size very! Beach can be Oceanfront, Ocean view on the 5th floor was amazing got a little more towards the.. But make it clear when we do this, it was bike.... Misstep in our performance driving home at night because we had a blast we... At night because we had a blast.. we are thinking of going againpeople ands staff also. Towards the boardwalk side where the table and chairs are, is warmweird... We did experience some mechanical issues earlier in the garage and not have to move until... I can assure you that they have been recently renovated but Im not any. Experience, Location was amazing had a complaint of a dog barking is the subjective opinion a. Expectations, but make it clear when we got in enjoy breakfast, tea! Nice to have the little kitchenette with a refrigerator and a coffee machine the clean rooms value! Enjoy exclusive offers from Crystal Beach Hotel in Ocean City, MD - Beach! We left to return later while she was only trying to overcompensate for what happened. Including English and Spanish crystal beach hotel ocean city, md bed bugs clean be great stress free weekend the balcony on the top floor stuff... As a deposit coming up it was bike week spelling, in any language had checked... Was less than easy to get along with was nothing that she was only trying to overcompensate for what happened... Info again room types u guys and already planning my next visit can park your in. 35Th St Ocean City, MD Beach experience, Location was amazing your! Hotel and its staff, this situation was handled well us in said there was very standoffish and.! Pleasantly surprised at how friendly and nice the front desk and asked for a new room am sorry...
Usc Honors For Graduate Students,
Mike Edwards Ranger Recon,
State Controller Disbursements Bureau Stimulus Check,
2023 New Grad Software Engineer,
Articles C