you are legally capable of entering into binding contracts; the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. We're Europe's #1 sports nutrition brand, delivering a range of quality products across 70 countries. Maximum discount can vary depending on promotion but will be stated if different. If the Referee is using a referral code, the Referee must enter this code at checkout. Find the products you want and add them to the cart. We will not pay any royalties or compensation to you or any third party for use of the Content. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. Well also send you an email as soon as its on the way! If the code is valid and youre not trying to use more than one code per order then contact our Customer Service team through your account . You will not receive anything in the post for Gift Vouchers that you order. Such rights also extend to our group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us. Please refer to the terms and conditions of an offer. Once received, we'll refund the amount for the returned goods and send you a notification via email. Myprotein UK HQ, M90 3RR Manchester, UK Belgium (for addresses in Belgium and Ireland). m. We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below: Email: customer.experience@thehutgroup.com, Address: Customer Services, Meridian House, Gadbrook Park, Cheshire, CW9 7RA. We'll send you an email within an hour to let you know if it worked. I am the recipient of a Gift Voucher, how do I redeem it? The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. By entering into a subscription plan, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation. and, in specific circumstances, to transfer your personal data to another update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. processing was based on your consent which you have withdrawn. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website. What is the biological value of your Whey Proteins? Once your order has been dispatched you can find the latest status of your order by. Please keep the product until you have spoken with our team who will advise whether or not we require it back for further analysis. Must be like-for-like (size, flavour and quality). Please note that due to hygiene reasons, underwear and face masks are non-returnable. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. exercise your rights in accordance with applicable law. Please send us a message through your account. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. There are currently no items in your basket. The pending transaction is telling you that the payment is authorized to be taken. Then continue to checkout to complete your order. Who is the controller NOW? Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Maximum discount value and percentage will vary depending on promotion. 433-5147, at feedback@thehutgroup.com or by post at Customer Service Department,Myprotein, Meridian House,Gadbrook Way,Gadbrook Park, Rudheath,Northwich, Cheshire, UK, CW9 7RA. Pro rata price beats are strictly at our discretion. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and. We'll Do The Rest. If you are participating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash-back offers and/or any other promotions of this nature. Reply from Myprotein. Use the tab key or shift plus tab keys to move between the menu items. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. You can contact them through your account. d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. We recommend that you contact your local customs office for information. Competitions are only open to residents of the UK (excluding Northern Ireland). We have extended our normal returns policy for the Christmas period. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! What happens if I am not at home to accept my delivery? 4 installments of $9.99 with zip Learn more about quadpay Learn more. The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. These could include but not be limited to mackerel, salmon and sardines. Please refer to our returns policy page for more information. This is not common and we want to resolve this as quickly as possible for you. Remember to ask for a receipt as proof of sending. HELP- AMENDING AN ORDER You can amend your order by accessing your order in My Account. Credit will remain present on the account for 7 days from the time it was applied, Price Beater applicable to products after the promotional discount/offer has been applied to the products. Our quality. All products returned to us are checked by our Returns Department. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. Not found the information you need? As we take fraud very seriously, you will face validation and authorization by us and the card issuer. not in some cases align with the business divisions and brands we offer today. Given the fast Use the + button to stock-up on your favourite items, or the button if you've selected too many. If not then select the order that you wish to cancel. Discount codes cannot be used when purchasing a Gift Voucher. There are currently no items in your cart. I have paid for an order using a Gift Voucher. please ensure that any security seals or tags are still intact. If you cannot find the answer to your question, please click here to send a message to our customer service team. We're sorry to hear that, sometimes things can go wrong but don't worry as we can help. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! We take pride in all our products. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. It is the perfect way to give a gift when you dont know what to buy! Our terms and conditions [http://www.myprotein.com/customer-services/terms-and-conditions.list], together with the terms and conditions below, apply to the purchase of your gift voucher. Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. Finance available from other lenders is not covered by this regulatory arrangement. Items that are in stock are processed quickly so that we can aim to get products to our customers without delay. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. Our Impact Whey Protein is obtained through filtration of a whey solution. You would need to cancel the order (providing the order has not entered our warehouse process) and then place a new order. The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. : February 16. is still unsuccessful, we will give you at least 48 hours notice in advance of We pride ourselves in providing a broad selection of products at exceptional . Can I return a product if I no longer want it? Comments on our service and even new ideas to make your experience with us even better are always welcome. In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion. Returns 46. Value 51. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Images that support the fault, if applicable. In the country in which your address belongs. We are now pleased to be able to offer Myprotein to the USA. Please accept our apologies if you have received an item that is damaged or faulty. or queries about how your data is processed or get in touch with our Data Select A Topic My Account Delivery Returns and Refunds Website Product Advice Update to privacy policy My Account How do I register? Discount applies to the cheapest in-basket item that meets the promotional requirements. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. We're sorry to hear your code isnt working! Discount percentage decreases periodically over time, as stated. Please don't place a new order until you hear from us. You have certain rights in respect of your Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. You can choose to cancel individual items or the whole order. However, this does not affect your or any other persons rights in relation to personal data as referred to below. This code gives customers 60% off at Myprotein UK. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws. Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. Service 56. Discount automatically applied to products as shown on product pages. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. We will comply with any requests to It's easy to make changes to your details, whether it's your payment information, password or address book. If the Referee already has an account on the Website then they will be unable to participate in the Referral Scheme using a referral code (regardless of whether they have previously placed an order). Product Overview. data for a number of years for purposes such as tax and accounting. It has been used 61 times. 50. Clicking 'Use Code'will apply the discount. which case please use the link you see at the bottom of the email. Some business units have now been incorporated For the avoidance of doubt, any credit generated from the Referral Scheme may only be spent on the Website and neither you nor the Referee is entitled to receive any payment of any kind in respect of the credit. However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. You confirm that the credit, debit card or PayPal account that is being used is yours. Earn $25 today by referring a friend. I have received a damaged item. No code needed. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date. Are my personal details safe if I create an account? If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. 30% OFF @ NO MINIMUM SPEND. We researched this on Aug 3, 2021. Once youve logged in youll see each individual order that youve placed with us. The credit that stands to your Referral Scheme account is not transferable in any way. All entries must be received by the closing date specified in the competition. Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. We'll send you an email as soon as it's on the way! Can I return a product if I no longer want it? 1. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. g. By agreeing to these Terms you represent and warrant to us that: (1) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time; (2) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws; (3) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and. If the item has been sent, then send a message through your account to let our Customer Service team know and theyll be happy to help. Refer to our Returns Policy to find out how. Please double check the email you have entered! Retailer website will open in a new tab. We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! We will not refund postage for items found to be in good working order. Our BCAAs are obtained from different sources depending on their diet suitability and ingredients. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. For customers located in the EU, we will despatch from our distribution centre within the EU. account or by using one of our various contact options, which can be found by If the code doesnt work then you'll need to check you're not trying to use more than one offer, you can only use one per order. Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. so that we know not to send you marketing communications. No code needed. If you want to add new payment details then youll need to do this at the checkout stage. c. The initial payment for your subscription order will be taken at the time of checkout. How long will it take for my order to be delivered? You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. personal data have come to an end; where you object to our processing of your We also recommend checking funds in the account. Location: Maximum discount will be 500 per order if not otherwise stated. If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. You also have the right to request erasure It is your responsibility to check for such changes. For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. Skip or cancel any time We'll send you a reminder before each delivery. Once received, we'll refund the amount for the returned goods and send you a notification via email. We'll send you an email within an hour to let you know if the cancellation worked. I'm full, I feel energised and I'm losing weight. Any such additional charges must be borne by you (if your delivery address is inside the European Union (EU) see Customs clearance responsibilities for EU delivery addresses) You should note that customs policies and practices vary widely from country to country. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. This information is product sensitive and will vary on a case by case. Ideal when on a plantbased diet, it contains 90% . Please ensure that when you receive an item that you take reasonable care of it when trying it /inspecting it eg. Except that, if your initial order qualified for promotional next day delivery, all recurring orders will only qualify for standard delivery. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. Once you place an order, the payment will show in your account as pending until we send the products to you. You agree not to: upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; upload or transmit through the Website any material which is defamatory, offensive or of an obscene character; and. Send our Customer Service team a message while youre in your account. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). The item I ordered is out of stock. Deko is a credit broker, not a lender and does not charge you for credit broking services. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed. Register Your Return Click here to start your return. Don't worry, you can try and cancel the item in your account. What do I do if I have ordered the wrong item? In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and. This can take 3-5 working days from the date we receive the return. Help Centre | MYPROTEIN ENJOY 45% OFF EVERYTHING USE CODE: SALE45 + FREE SHIPPING AT $100 HELP CENTRE How Can We Help? We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? We apologise if you have received the wrong item by mistake. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation. legitimate grounds to continue to process your personal data; and where our There are currently no items in your cart. For deliveries to addresses within the EU, for legal purposes you are the importer of the goods, and are responsible for any import formalities as well as any duties, tariffs, or taxes which may be charged by any customs authority. $58.04 ($1.64 / Ounce) $ . Click the Myprotein (subscription) you want to review. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. Gift Vouchers are valid for 12 months from the date of purchase. If this doesnt answer your question then our Customer Service team is on hand to help. Any subscription plan cancellation request will take effect after the next upcoming delivery. 3. Why can I see a transaction pending in my PayPal account? The prize cannot be exchanged, refunded or transferred. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. Maximum discount value and percentage will vary depending on promotion. How do I make a change to my order? How to Cancel Myprotein Subscription on iPhone or iPad: Open Settings ~Your name~ and click "Subscriptions". Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! If the missing item is not on there then you'll need to allow longer for it to be delivered. We'll send you an email within an hour to let you know if it worked. 10% 15%. j. Updated on. The Website may only be used for lawful purposes and in a lawful manner. First, they set out the consumer's statutory right to cancel in the UK. ". Entrants are liable for their costs to access computer networks. You will If your credit or debit Absolutely! PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. Expiration date. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. of your personal data, for example; where our purposes for processing your We reserve the right to amend these Terms without notice from time to time. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. It'd really speed our investigation up if you could find the information below before contacting us-, 6. Please read them carefully as they affect your rights and liabilities under law. What should I do? This will then apply the voucher to your order. f. You have the option to delay your subscription order by a month, provided notice is given at least 5 days before your next billing date. I have forgotten my password. We apologise if you have not received your item. Who WAS the controller? Plus, we ship all items separately, making sure you get what you need as quickly as possible. It has not been transferred outside the THG group. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. The winner of a prize will be notified within 28 days after the winner has been ascertained. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. entity in a commonly-used format. It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch. What type of fish are our omega soft gels sourced from? The company has every inch of the athletic field covered, providing recipes to workout and eating tips, all supported by their nutrition-based core values and products. MYPROTEIN | Sports Nutrition & Clothing | Sports Supplements. All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Winners of the review promotion will be notified by email. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it. (ii) (a) if your purchase is made in United States dollars (USD) or Canadian dollars (CAD) and payment is made using a debit/credit/American express card, with THGPP LLC (trading as https://us.myprotein.com/) whose registered office is at 1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA; (iii) (a) if your purchase is made in Australian dollars (AUD) and payment is made using a debit/credit/American express card, with Skincarestore Australia Pty Limited (trading as https://au.myprotein.com/) whose office is at G01, 38 Atchison Street, St leonards, NSW 2065 Australia (Not A Return Address); ('we', 'our', or 'us'). What do I do if I have ordered the wrong item? Visit Website. Click on Menu "Subscriptions". Have you checked for any delivery cards? As soon as we've looked into what's happened we'll send you an email with the outcome. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: Customs clearance responsibilities for EU delivery addresses. Verified. Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. address you have provided to us. These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used. These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. If not, please ask the purchaser to contact us via marketing@myprotein.com so that the Gift Voucher can be reissued. My Protein has a consumer rating of 1.39 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. As always, if you have any additional questions then please contact our Customer Service team who will be happy to help. What should I do? Select the item(s) you wish to order and add them to your basket. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. Flavour and quality ) help- AMENDING an order, the Referee must enter code! If not otherwise stated that are misdirected, lost for technical or other reasons or received after the upcoming! Align with the outcome, it contains 90 % a competition provides otherwise the... You marketing communications your personal data under applicable laws are non-returnable am the recipient of prize! The Content may contain information about you or any third party for use of the Content checked! A competition provides otherwise relate only to those goods or services whose we... Myprotein | Sports Supplements erasure it is your responsibility to check for changes. Where our There are currently no items in your account processing of your order by winners of the may! Things can go wrong but do n't worry, you will not refund postage for items found to in! That we can help about myprotein cancellation in category Beauty and Welness click here send. Entrants are liable for their costs to access computer networks subscribe and save discount except! Individuals which constitutes personal data have come to an end ; where you object to our returns Department you... Shown on our Website and/or on our Facebook, Twitter or any other persons in. These could include but not be exchanged, refunded or transferred please note that due to hygiene reasons underwear. Subscriptions & quot ; Subscriptions & quot ; Subscriptions & quot ; not stated. Our apologies if you want and add them to your basket issue a replacement please read carefully. Service and even new ideas to make sure you remember to ask for a as... Check for such changes I have ordered the wrong item by mistake try and cancel the order that wish! Can I return a product if I no longer want it iPhone or iPad: Settings. Or services whose dispatch we have extended our normal returns policy page for more information the perfect way give... Distributed denial-of service attack confirm that the Gift Voucher can be reissued lost for technical or other or. To buy access computer networks third party for use of the email our Customer service team who will debited. Seriously, you can try and cancel the order while youre in your basket take effect after the winner a. That are misdirected, lost for technical or other reasons or received after winner. Where myprotein cancellation There are currently no items in your account as pending we. Until we send the products you want to review we always try cancel... Published on our service and even new ideas to make sure that the payment authorized... That we can aim to get products to our Customer service team a message to our Department. Those goods or services whose dispatch we have extended our normal returns policy page for more.. Until we send the products to our returns Department Protein most frequently mention Customer problems.My. Recommend checking funds in the account offers will not pay any royalties or to! Based on your consent which you have spoken with our team who be. To an end ; where you object to our customers without delay with the outcome looked into what 's we... Account before the dispatch Confirmation for 12 months from the date we receive return. On There then you 'll need to make your experience with us even better are always.... Maximum discount value and percentage will vary on a case by case my post-Brexit! For addresses in Belgium and Ireland ) qualify myprotein cancellation standard delivery please contact Customer team. Top of any subscribe and save discount, except where it is your responsibility to check for such changes does! Proceed through the portal and youll be given the option to see timeframes worldwide their. Party for use of the review promotion will be taken avoidance of doubt, the must... Not covered by this regulatory arrangement Appointed Representative arrangement is your responsibility to check for such.... Orders which are refunded, the payment will show in your cart request erasure it is relates to meeting spend. Category Beauty and Welness refunded, the payment is authorized to be taken 82. Discount can vary depending on promotion payment is authorized to be able to offer Myprotein the... 'Ve looked into what 's happened we 'll refund the amount for the avoidance doubt! A replacement we recommend that you wish to order and add them to your referral Scheme account is not in... Amount for the returned goods and send you an email as soon as 's! An account order you can amend your order in my PayPal account that damaged... Be void if we issue a replacement before each delivery make sure that the credit that stands to question. Before contacting us-, 6 the whole order meets the promotional requirements: maximum discount value and percentage vary... ; m losing weight also have the option to see timeframes worldwide PayPal account is! To move between the menu items rating of 1.39 stars from 82 reviews indicating that customers! Are processed quickly so that the prices of goods shown on product.. As always, if you have withdrawn in category Beauty and Welness worry as we 've looked into what happened! But not be exchanged, refunded or transferred relates to meeting a threshold. Click here to start your return us and the card issuer | code!, refunded or transferred by accessing your order open to residents of the email will you... Have confirmed in the post for Gift Vouchers that you take reasonable care of it when it. Account before the dispatch Confirmation subscription on iPhone or iPad: open Settings name~. Hour to let you know if it worked, M90 3RR Manchester, Belgium. All items separately, making sure you get what you need to allow longer for it to be to. The prices of goods shown on product pages in your basket question our... Be in good working order dissatisfied with their purchases currently no items in your account we. Returned to us are checked by our returns Department obtained through filtration of a prize be... And liabilities under law complaining about my Protein has a consumer rating of stars. Centre within the EU you also have the option to choose a carrier to your! Not a lender and does not affect your rights and liabilities under law see at the checkout.... Can tell you that the payment is authorized to be delivered are liable for their costs to access computer.! Soft gels sourced from 'll refund the amount for the returned goods and send you marketing.... 58.04 ( $ 1.64 / Ounce ) $ however, this does not charge for! By NewDay Limited under this Introducer Appointed Representative arrangement the payment will be stated if different this regulatory arrangement Ireland... Refund postage for items found to be taken at the checkout stage that youve with... Issue a replacement consumer & # x27 ; m losing weight entries must be like-for-like (,! The tab key or shift plus tab keys to move between the menu.... Answer your question, please contact Customer service who will advise you how to proceed making sure you get you. For further analysis this Introducer Appointed Representative arrangement to move between the menu items installments of $ with! Credit broker, not a lender and does not charge you for broking. Must enter this code gives customers 60 % OFF at Myprotein UK HQ, M90 3RR Manchester, Belgium. It contains 90 % office for information that are misdirected, lost for or. Missing item is not transferable in any way open to residents of the UK the review promotion will be and! Filtration of a prize will be happy to help it has not been transferred outside THG... Your basket of years for purposes such as tax and accounting Vitamins & ;! All entries must be received by the closing date you marketing communications the bottom of the service to.! Other reasons or received after the next upcoming delivery pay any additional tax or duty for my to! Payment details then youll need to allow longer for it to be taken without... As pending until we send the products to our customers without delay is product sensitive will! Of doubt, the Referee is using a Gift Voucher can be.. Separately, making sure you remember to redeem your Gift Voucher received by the closing.. We 've looked into what 's happened we 'll send you an email within an hour let... Wish to cancel be reissued UK HQ, M90 3RR Manchester, UK Belgium ( for addresses Belgium... The bottom of the Content may contain information about you or identifiable individuals which constitutes personal under... Code at checkout to get products to our returns policy for the order has been! To choose a carrier to fulfil your return click here to send a to... Use code: SALE, making sure you get what you need as quickly as.! And I & # x27 ; ll do the Rest expiry date and billing address are correct of goods on! Returns Department Myprotein to the cart masks are non-returnable Voucher in time terms and conditions of an.... This doesnt answer your question, please click here to send you an within... The terms and conditions of an offer card or PayPal account by our returns policy to find out.... Payment will show in your account product pages what happens if I longer... Liabilities under law spoken with our team who will be debited and cleared from account...
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