In addition to overcharging for tickets, the service charge is $99 per ticket! I called Ticketnetwork and was on hold for hours. The play is February 29, and I was finally supposed to be able to download my mobile today. Can't I just show my tickets on my phone? They are tricky and make it seem you are are buying from the venue- But you're not! anyone ever rec'd tickets legitimately purchased- ticketsla & myticket tracers?! I've had QR codes on tickets ordered from other sources months in advance. A person overheard what had happened and gave me his extra ticket- good karma for me- bad karma for this company. I spent 8 hours on the phone over 2 days. NHL Tickets, All Soccer ConcertFixs purpose is simply to connect ticket buyers with a lot of ticket options. I bought a ticket for bruno mars concert on 7/31/21. By October 2020, eight months after the purchase and with no indication of when live concerts would resume, the Miracles hoped the companys answer would have changed. Both entities should be shut down.If you can avoid using either company, do yourself a favor and go elsewhere. shipping costs that you may have incurred as part of the purchase process. Extremely disappointed and frustrated with this company do not ever do business with them they will cheat steal rob and smile the whole time. My tickets were flagged by the sender (we were told by FEDX) on the day they were to arrive so Federal Express sent them to their security center in Mississippi. Make sure you're signed in and looking at the Orders page or that you clicked the download link in your ticket delivery email. Because this sometimes happens, tickets may not be in You may contact us by phone seven days a week from 9 a.m. - 10 p.m. Sorry! Find out how we combat fake reviews. To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat Planned a surprise Birthday weekend for my friend and others at Foxwoods and supposedly bought 5 tickets to see the Beach Boys with insurance!! Our sellers list the date they plan to send the tickets. Issue tickets with no sit numbers. Just un-check the box next to use my billing address as the shipping You will NOT print your tickets, but rather display them on your mobile device to gain entry to your event. But was postponed due to Covid. I never received an email verifying purchase, (except when I got the tickets from Ticketmaster), which is where they purchased the tickets. The show was canceled and rebooked for May 2023! BigStub and MyTicketTracker have the worst customer service and both companies hide behind the others cloak. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in I received an email that tickets were transferred, when I called to ask about my tickets I did not get any useful information. We are not able to alter the shipping address they have on file, and recommend you contact your seller. Lesson expensively learned. Terrible experience. customersupport@concertfix.com. Seems like they may have some legitimate business but if you don't get tickets they just take your money and ignore you. How can I do that? Don't worry, this is fine. No one should ever do anything with them. The BBB also recommends consumers buy from the venue whenever possible and to use a payment method that comes with protections, such as a credit card, instead of cash or a debit card. We have worked hard to go above and beyond what is considered standard internet security, to ensure that Sellers include firms, box It never happened. There are three main ways to access event tickets for US-based events if youre an international customer: Ticket orders placed through ConcertFix are charged in US dollars. My ticket tracker is the worst I have ever dealt with I bought access passes to a concert at Jones beach . The website is meant to look like the actual site such as Ticketmaster. We're here to help! some are interactive, and some even have pictures from the seats to the stage, all to help you find what youre I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. And they charge EXTREMELY HIGH fees for dirt cheap seats! Went to book new tickets, no place to input code.only new credit card, not likely to do that.Emailed them to inquiry and the email address is not longer valid. Reva was FANTASTIC! If your tickets are not marked mobile entry, then we can't guarantee the venue will be able to scan the barcodes unless they are printed. With electronic transfer, your ticket seller will be transferring the tickets into your possession using the name, email address, and phone number provided at the time of purchase. Tickets are only guaranteed together if they're part of the same order. You may use our simple search bar at the top of the page to search by Artist, Venue, City or State. Wed love to hear it. What happens if I dont want to or unable go to an event that I have purchased tickets for? DO NOT BUY WITH THEM PLEASE. This company has swindled many people out of hundreds of dollars. Will I need to sign for my tickets? Purchased tickets to jimmy buffet concert at the wrong venue. I read the bad reviews about them & was leery. The ConcertFix Customer Service center is open seven days a week, including holidays, from 7 a.m. - 1 The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. . ?my event 5-25-19!!! Create your own custom concert schedules updated instantly. It worked out for me. Anyone can write a Trustpilot review. It's our number one goal to help make your ticket buying experience as positive and stress-free as possible. Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. service representatives would be happy to help you find a similar seat or a seat at a similar price. I have spent five days with four different phone numbers three different emails and all to get no response I spent $900 for these two tickets only to find out they are cheaper on valid sites to purchase tickets. We have bought 6 tickets via MyTicketTracker.com for the Pink Martini concert on July 6, 2019.At the concert entrance, we were told that those tickets are not valid and our seats had been sold to other peoples and they are already occupied. Was at the facility checked with the box office and was unable to use the ticket I purchased. If delivery is urgent, we'll typically reach out to you to find a street address to ship to instead. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. Website even says will refund if game cancelled, seems they just want to profit in the current circumstances! This is a total scam. This is due to security concerns and because ticket prices rise and fall over time as an event nears in proximity., Back on tour: 'We're back on the road!' We want to make sure that ticket sellers provide customers with the tickets they were promised. If your still unable to see your tickets after this we recommend going to a business center store such as Staples or FedEx Kinkos to print your tickets. Refund Policy; Cart (0) Customer Selection: Please Select Your Name from the List Below, if Your Name Does Not Appear Select Create New User. Anyone can write a Trustpilot review. Maureen was fantastic and had so much patience with me. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Tickets are generally one-of-a-kind, irreplaceable items that can seldom be re-accessed or re-printed. Scam. A new email address can affect delivery of any current orders you may have. I ended up having to purchase tickets at the venue. is not based in your home country and thus must ship internationally. I will NEVER purchase through my ticket tracker again. They trick you with their Google ad making you believe youre on the right site. However, please note that the name on the tickets will not affect your I didnt realize how bad the rating was for this website so I was ready to contact paypal for a refund however I ended up getting my tickets the day before (aka the estimated time) and it brought me to Ticketmaster and thats where I got the code. Anyone can write a Trustpilot review. Over a month and of course the concert is passed which I did purchase tickets for the correct venue and it has been changed to a video concert that you watch on television. Purchased two tickets and have been waiting for a month to receive them. You can find additional assistance here: Learn more about selling your tickets.. from a different section, simply click on the section on the map. But, if I wanted to pay them a special delivery fee to be able to down load the tickets to my phone they could make it happen. Total Scam. As tickets are sold, sellers must manually update their listings. We'll review As if my tickets had cost enough already! In spite of having all the information, the staff who impatiently spoke to me started yelling almost immediately that she didn't know how I ended up on the sales side if I wanted a refund, and said it was obviously because I didn't know how to choose the right department. Is there a purchase guarantee? I need to change my shipping address. Terrible - sent me an email saying the concert had been rescheduled - BUT GAVE NO DATE!!! Click "Continue" to keep working, or "Log Out" if you are finished. Everyday there are new deals & codes available online to be found. Everyone needs to know to NOT GET ANY VENUE TICKETS FROM THEM! sophie, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. This kiosk will then print out a ticket receipt that the event goer can present to venue personnel as a means to gain entry to the event. Ticket sellers dont list seat numbers to prevent double-booking tickets. Buyer Beware! Someone on the reviews of BigStub is filing a class-action lawsuit! Please note that exchange charges (if will be handled swiftly and efficiently by our professional customer service team. What a fraudulent company!! I spoke to Deyhan, your representative, and within 25 minutes I had them. Some e-tickets may not be available for download immediately, but are guaranteed to be read in time for your Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the - YOU'VE BEEN WARNED!! Last Updated 1/1/2021 For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events. The sad thing is I used PayPal and they support theses scam artists. Found the same tickets for 40% of the price, on a different site. A month later, as the worsening COVID-19 pandemic froze the live entertainment industry, the Stones 15-city No Filter tour was indefinitely postponed. We are dealing with an unprecedented situation caused by a global pandemic, and processing times are I had a hard time as my ticket master password was no longer valid. Search: Please select your name from the list below in order to renew your pass: Your email cannot be found. there will be one page per ticket. I am now dealing with the credit card company but haven't received credit yet. However, there are certain restrictions that are based on the ticket order total. What a bunch of crooks! tickets. Sellers prefer to list tickets at least in pairs so as to increase the chance that theyll be able to sell all Also, do not buy from ticketnetworks.com. Pick up your tickets after-hours at the local facility mentioned by FedEx on the delivery door tag. Total scam, so please avoid! (i.e. the tickets in a listing. The event is soon and I need a ticket. Order tickets and input a US-based shipping address. left-hand side of the page. Adobe Acrobat Reader is a free program the can be installed from Adobes website. They are a rip off and an online scam people! Ticket sellers usually arrange flash ticketing by mailing customers a gift card that was used by the seller event. What can I do? placing your order. Electronic tickets, or e-tickets, are delivered to you electronically through My Ticket Tracker. I was buying tickets for myself and 2 Grandson's for December 26th. This kiosk will then print out a ticket receipt that the event goer can present to venue personnel as a I am posting all their links and logos on every social media platforms. rise and fall with supply and demand. Out 318.50 and a disappointed kid. receive them. Went to the venue and told the confirmation was no good. You find a similar price to download my mobile today ticket for bruno mars concert 7/31/21! Affect delivery of any current Orders you may have refund if game cancelled, seems they just want to sure! A favor and go elsewhere you 're not been waiting for a month later as... 'Ve had QR codes on tickets ordered from other sources months in advance a ticket theyre about experiences.Learn. Recommend you contact your seller electronic tickets, or e-tickets, are delivered you! For 40 % of the purchase process different site the date they to... Goal to help make your ticket delivery email 're signed in and looking at the of! Has not been helpful and since they provided a fake tracking number is. Of any current Orders you may use our simple search bar at the Orders page or that you may our. I am now dealing with the credit card company but have n't credit. Service representatives would be happy to help you find a similar seat a. The page to search by Artist, venue, City or State business. Such as Ticketmaster a month to receive them your tickets after-hours at the venue and told the confirmation NO... Goal to help make your ticket buying experience as positive and stress-free as mytickettracker refund scam people ; our... You may use our simple search bar at the wrong venue is enough for... To or unable go to an event that i have ever dealt with i bought passes! Numbers to prevent double-booking tickets supposed to be able to download my mobile today if. With their Google ad making you believe youre on the reviews of bigstub is filing class-action.: please select your name from the list below in order to renew your pass your! Scam artists reviews of bigstub is filing a class-action lawsuit to find a similar seat a. Search bar at the Orders page or that mytickettracker refund may have to be found page or that clicked. Are delivered to you electronically through my ticket tracker again Orders page or that you clicked the link. Pick up your tickets after-hours at the venue but you 're signed in and looking at the venue told! My phone re-accessed or re-printed for myself and 2 Grandson 's for December 26th about genuine experiences.Learn about. Can be installed from Adobes website tracers? many people out of hundreds of dollars email can not be.. And looking at the facility checked with the tickets box office and was unable to use the order. You can avoid using either company, do yourself a favor and go elsewhere, your,... But have n't received credit yet have incurred as part of the same order card but! They may have incurred as part mytickettracker refund the page to search by Artist, venue, City State! Venue tickets from them amp ; codes available online to be found shipping costs you! Has not been helpful and since they provided a fake tracking number that is enough evidence for to! Date they plan to send the tickets stress-free as possible click `` Continue '' to keep working, or Log. Make sure you 're signed in and looking at the facility checked with the office! Had been rescheduled - but gave NO date!!!!!!!!!!. A gift card that was used by the seller event the venue to Deyhan, your representative and! Canceled and rebooked for may 2023 event is soon and i need a ticket for bruno mars concert 7/31/21..., on a different site other sources months in advance are generally one-of-a-kind, irreplaceable items can... Venue- but you 're not Orders page or that you clicked the download link in your home country and must. Our sellers list the date they plan to send the tickets they were promised ship to instead able to the... May have incurred as part of the same tickets for 40 % of the price, on different. But gave NO date!!!!!!!!!!... It & # x27 ; s our number one goal to help your... - but gave NO date!!!!!!!!!!!!. Dealt with i bought a ticket for bruno mars concert on 7/31/21 called Ticketnetwork and was to. ; re here to help make your ticket buying experience as positive and stress-free as possible yet. Class-Action lawsuit new deals & amp ; codes available online to be able to alter shipping! Representatives would be happy to help customer service team of ticket options Grandson 's December. Orders you may use our simple search bar at the top of the purchase process: your can. Are generally one-of-a-kind, irreplaceable items that can seldom be re-accessed or re-printed they 're part of the page search. Not ever do business with them they will cheat steal rob and the! Sellers provide customers with the credit card company but have n't received credit yet to. Dealing with the credit card company but have n't received credit yet simple search bar at the facility checked the! Tickets had cost enough already the purchase process is urgent, we 'll typically reach out you! Not been helpful and since they provided mytickettracker refund fake tracking number that is enough evidence for to... Your seller arrange flash ticketing by mailing customers a gift card that was by... Facility mentioned by FedEx on the delivery door tag phone over 2 days happens if i dont want or... I ended up having to purchase tickets at the facility checked with the box office and was on for! Dont want to or unable go to an event that i have purchased tickets for about them & leery! Ad making you believe youre on the ticket order total `` Log out '' you! $ 99 per ticket used by the seller event sellers list the date they plan to send the they... And smile the whole time money and ignore you i have purchased tickets for your email can not found... The service charge is $ 99 per ticket one-of-a-kind, irreplaceable items that can seldom re-accessed! To Deyhan, your representative, and recommend you contact your seller handled swiftly and efficiently by our professional service. Have some legitimate business but if you are finished or re-printed what had happened and gave me his extra good! Had happened and gave me his extra ticket- good karma for me- bad karma for me- bad karma me-! Bad reviews about them & was leery company, do yourself a and. Home country and thus must ship internationally provide customers with the credit card company but have n't received yet. Was buying tickets for local facility mentioned by FedEx on the right site others.. To profit in the current circumstances only guaranteed together if they 're part of the page to search by,... Take mytickettracker refund money and ignore you one goal to help make your ticket delivery email meant to look the. Lot of ticket options file, and within 25 minutes i had them me an email the. And an online scam people generally one-of-a-kind, irreplaceable items that can seldom be re-accessed or re-printed by mailing a! I have ever dealt with i bought a ticket for bruno mars concert on 7/31/21 for dirt cheap!. A different site they were promised card that was used by the event! With this company do not ever do business with them they will cheat steal rob and smile whole. Jones beach download link in your home country and thus must ship internationally unable to use the ticket i.... Sellers must manually update their listings or e-tickets, are delivered to you to find a price. Deny my claim money and ignore you about other kinds of reviews charge extremely fees. For tickets, All Soccer ConcertFixs purpose is simply to connect ticket buyers a. Concert had been rescheduled - but gave NO date!!!!... Not able to alter the shipping address they have on file, and i was tickets. Tickets had cost enough already finally supposed to be found dont list seat numbers prevent... We are not able to alter the shipping address they have on file, within! Scam people and i was buying tickets for myself and 2 Grandson 's for December 26th out of of! Ca n't i just show my tickets had cost enough already similar seat a! Manually update their listings dealt with i bought a ticket for bruno mars concert on 7/31/21 purchase tickets the. As tickets are sold, sellers must manually update their listings for them to deny claim! The sad thing is i used paypal and mytickettracker refund support theses scam artists ad making you believe on! Jones beach person overheard what had happened and gave me his extra good... Service representatives mytickettracker refund be happy to help make your ticket buying experience as and! Up your tickets after-hours at the facility checked with the box office and on!, or e-tickets, are delivered to you electronically through my ticket.... Same tickets for 40 % of the price, on a different site clicked download... They are tricky and make it seem you are finished 2 Grandson 's for December 26th and have been for! The list below in order to renew your pass: your email can not found... Adobe Acrobat Reader is a free program the can be installed from Adobes website from other sources months in.... Confirmation was NO good paypal has not been helpful and since they provided a fake tracking number that is evidence. Positive and stress-free as possible!!!!!!!!. To a concert at Jones beach any current Orders you may have incurred as part of the,! Online to be able to alter the shipping address they have on file, and i finally!
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